Delta Electric (“we”, “our”, “the Company”) is committed to protecting your personal information and ensuring transparency in how we collect, use, store, and safeguard your data. This Privacy Policy applies to all users who visit, access, or interact with our website www.deltaelectric.com (the “Website”), as well as any forms, services, or communication channels associated with it.

By using our Website, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following categories of information:

1.1. Information You Provide Directly

When you fill out a contact form, request technical information, or communicate with us, we may collect:

• Full name

• Email address

• Phone number

• Company name

• Job title

• Project details or technical requirements

• Any additional information voluntarily submitted

1.2. Automatically Collected Information

When you browse our Website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent

• Referring website

• Cookies and tracking data

1.3. Cookies and Tracking Technologies

We use cookies, analytics tools, and tracking technologies to:

• Improve website performance

• Analyze usage patterns

• Enhance user experience

• Support security and fraud prevention

You may control cookie preferences through your browser settings.

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2. How We Use Your Information

We may use collected information for the following purposes:

• To respond to inquiries and provide customer support

• To evaluate project requirements and send technical information

• To improve our Website, products, and services

• To send business or technical communications (when consented)

• To maintain the security and integrity of the Website

• To comply with legal or regulatory obligations

We do not sell, rent, or trade your personal information with third parties.

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3. Sharing Your Information

We may share information only under the following circumstances:

3.1. Service Providers

With trusted third-party vendors who assist with:

• Website hosting

• Analytics (e.g., Google Analytics)

• Email communication systems

• Security and performance tools

These providers are obligated to protect your data.

3.2. Legal Requirements

We may disclose information if required by:

• Law, regulation, or legal process

• Public authorities or law enforcement

• To protect the rights, property, or safety of Delta Electric or users

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4. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, alteration, or disclosure.

However, no method of Internet transmission is 100% secure. We cannot guarantee absolute security.

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5. Data Retention

We retain personal information only for as long as needed to:

• Fulfill the purposes for which it was collected

• Comply with legal, accounting, or regulatory requirements

• Support business operations

Retention periods may vary depending on the type of data and context of collection.

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6. Your Privacy Rights

Depending on your location and applicable laws, you may have rights such as:

• Access: Request a copy of your personal information

• Correction: Request updates or corrections

• Deletion: Request deletion of your data

• Restriction: Limit the processing of your information

• Opt-out: Decline marketing or communication emails

To exercise these rights, contact us at: marketing.delta@deltaelectric.com.mx 

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7. External Links

Our Website may contain links to external sites or third-party resources.
We are not responsible for the content or privacy practices of those websites.

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8. Children’s Privacy

Our Website is not directed to individuals under 16 years old.
We do not knowingly collect information from minors.

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9. International Data Transfers

If you access our Website from outside Mexico, your information may be transferred to and processed in Mexico or other jurisdictions.

By using the Website, you consent to such transfers.

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10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

Continued use of the Website after changes indicates acceptance of the revised Policy.

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11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

Delta Electric Email: marketing.delta@deltaelectric.com.mx